Meet Our Team

Eagle-eyed project managers. Trend-setting designers. Meticulous, technical experts. And ‘quick as a flash’ retail fit-out teams. Everyone brings something new and valuable to the table.

retail interiors team

Andy Lovell

Managing Director

Managing a fantastic team, whilst privileged to work with great customers, I continue to feel motivated and inspired. The team are 60+ design and build specialists all of whom are focused on continuously delivering an amazing customer journey whilst helping Resolution Interiors develop into one of the leading providers in its field.

retail interiors team

Peter Crinks

Financial Director

I’m the guy who signs those all-important cheques, leading our industrious accounts team and doing all the important finance related stuff. You’ll generally find me keeping the wheels turning inside Resolution with everything from IT to company cars, insurance to property, health & safety to phones and even toilets… sometimes people.

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Amelia Whitcombe

Commercial Director

As one of the longest standing members of the team, at just over 14 years with Resolution, I’ve enjoyed being instrumental in helping to shape the company we are today. My core focus remains on securing the company for the future, by spotting, hiring and nurturing the talent we employ both directly in-house and more indirectly through our supply chain partnerships.

Operations Director | Resolution Interiors

John Griffiths

Operations Director

I head up our extensive Project Management and wider delivery team, with day to day responsibility for allocating customer & project appropriate talent. Making sure we are fully engaged; immersing ourselves into our clients' projects as if we were part of their in-house team; and ensuring our service levels remain of the high standard we are renowned for.

Creative Director | Resolution Interiors

Sammi Burden

Creative Director

Enthusing and motivating designers, I integrate 2D and 3D disciplines and encourage talent to provide effective design. With a hands on approach and an understanding of the business and strategic requirements of a project, I structure ideas, manage the creative process and communicate this effectively to clients with a mix of enthusiasm and professionalism!

Business Development Director | Resolution Interiors

Hannah Rock

Business Development Director

As an experienced Business Development professional of more than 20 years’ experience I am charged with the acquisition & strategic development of all new customer accounts. Building long standing, trusted client relationships built on insight and business intelligence continues to motivate me. Increasing their sales & brand performance through improved in-store performance, is what it’s all about for me.

Account Director | Resolution Interiors

Mike Smart

Account Director

Having worked within the industry for over 30 years’ I take close ownership of some of our larger account relationships, the likes of Virgin Media, Nike, The Midcounties Cooperative and Bookers group. As well as getting close to our clients, I work closely with key suppliers to deliver fantastic projects and develop new relationships with trade partners, architects & landlords.

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Alicia Thresh

Account Director

With over 10 years’ experience at RI, I am responsible for managing key client relationships. Coordinating resources, building strategic plans and balancing expectations to facilitate the highest standards of delivery across all projects. I'm passionate about forming lasting relationships and as such ensuring outstanding value, demonstrating the Resolution point of difference.

retail interiors team

Jason Ledingham

Account Director

Heading up a talented team of Project Managers & Coordinators, we drive the new stores program for Screwfix. It is our objective to run like a well-oiled machine, always looking to exceed expectations at every phase of each project from planning through to opening.

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Olga Pietruszka

Head of Technical Design

I'm here to introduce Res to the world of Revit and BIM (Building Information Model). I'm managing and developing BIM processes, being also responsible for BIM standards development, implementation and enforcement. Team training, quality check-ups, quantity take-offs, data conversion, new BIM related technologies evaluation - that's what I do!

NBD Manager | Resolution Interiors

Charlotte Byrne

New Business Development Manager

Usually found laughing inappropriately at something or other. I look after new client opportunities and projects so I get to work on the weird & wonderful and everything in between (which suits me rather fabulously). I also get to put my Event Management degree to much use in working closely alongside the Marketing team and company Steering Committee.

Retail Outlet. Speakers, Pippa Saunders

Pip Saunders

Marketing Manager

With much experience gained at JWT working with the likes of HSBC, Rolex, Unilever, and Coty amongst many others, I’m responsible for all things Marketing. This includes strategic brand development and positioning, promotional events, trade relations, PR, as well as all forms of client & trade communications.

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Ray Holder

Health & Safety Manager

I look after (and over) all active sites, travelling the length and breadth of the country, making sure all required safety measures are in place. Qualified to Level 5 NVQ Diploma in occupational Health & Safety practice and a Grad IOSH certificate holder, I am continually developing our practices in accordance with industry regulations and changes to legislature.

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Richard Hooper

Warehouse Manager

I’ve worked in the retail shop fitting industry for over 30 years, so I’m really getting the hang of manufacturing & supply chain collaboration, installation, site & project management, and logistics! I'm the guy charged with ensuring our warehousing, stock control; logistics & all things transport are in tip top condition.

retail interiors team

Jenny Hardy

Head of Project Coordination

Together with Nic – Jenic (see what we’ve done there) we have over 10 year experience working within, and now leading, the Project Coordination team here at Resolution. We are instrumental to the formulation, buy-in and implementation of project process & procedures, with the ongoing objective to create cost and time efficiencies to be passed onto our clients.

retail interiors team

Nicola Hammett

Head of Project Coordination

As the other half of Jenic, I also head up our resourceful Project Coordination team. We are responsible for resourcing, training, personnel development, project processes, and initiatives, whilst supporting our illustrious Project Managers and trying to keep them out of trouble.

retail interiors team

Emily Flux

Technical Design Manager

I manage the Technical Design team - being responsible for the day to day running of the department and allocation of workload whilst harnessing particular specialism as appropriate. I have 8 years’ experience & a BA (Hons) in Interior Design which has given me the knowledge (and the ability to overcome sleep deprivation at times!) to cope with the hefty workload.

retail interiors team

Andrew Hoare

Financial Controller

Having once had ambitions to become a long distance truck driver, the lure & excitement of accountancy proved much too strong to resist! A qualified Chartered Certified Accountant, I'm a local Yeovil chap working for a terrific local company who have made a genuine impact in our industry sector.

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Alex Simpson

Account Manager

Always looking to seamlessly integrate with our clients' team, from Store Development to Sales & Marketing, Legal to Finance to Property. More often than not I can be found at Virgin Media's Head Office or circulating their retail estate. I'm always looking to deliver upon their immediate needs, whilst considering the future with a mind set to long term business performance.

retail interiors team

Hans Baas

Account Director

My extensive experience working in mainland Europe and my multi-lingual capabilities make me well-placed to be part of the team handling growth and expansion in this exciting International environment. My time is split between the office and travelling abroad to represent our clients' interests using my knowledge of International business, construction and retail.

retail interiors team

Dale Robson

Senior Project Manager

Since joining RI, I've completed nearly 150 Screwfix stores, carried out banking refits for HSBC and Virgin Money, convenience stores for Musgraves, even delivering sites for Greggs. More recently delivering for the mighty New Look, and squeezing in luxury projects for Audi & Rolls- Royce no less.

retail interiors team

Jason Sage

Senior Project Manager

I’m passionate about delivering projects to an exceptionally high standard. I enjoy interpreting client needs and requests, exceeding expectations, with a strong sense of pride in seeing all projects finished to a really high standard, on the agreed date and within budget. I’m a long standing member of the team and enjoy supporting those more junior to me.

retail interiors team

Matt Hext

Technical Designer

I cover all aspects of technical design; layout planning; integrated drawing packages; surveying; product design and visualisation. I often assist with front end conceptual designs too which I really enjoy. Now working within REVIT for over 2 years, our clients are beginning to really take advantage of the investment we place on continual best in class development and training.

retail interiors team

Siegfried Block

Project Manager

Resident linguist and qualified architect I’m responsible for store roll outs in Germany, and the UK for Farrow & Ball. Naturally I’m out of the country, as much as I’m in it. A continued theme whilst involved in housing and education projects from concept to completion in Berlin, Dresden & Dusseldorf; 13 years in the UK within the planning process; and project managing for a French shopfitting company; before joining the Res team.

retail interiors team

Ian Leander

Project Manager

I’ve worked in the construction industry for the majority of my working life as a Joiner, Site Manager, Workshop Manager and Project Manager. Here at Resolution my work is as diverse as ever working on projects for Virgin Holidays to Virgin Media and the O2. As a lad from Yorkshire It’s a Good Kind of Madness here in Yeovil.

retail interiors team

Barry Marshall

Project Manager

With over 15 years as a Project Manager, I'm passionate about delivering a quality project, on time and within budget with a keen eye for detail. I’m currently immersed in the world of Virgin Holidays delivering stand-alone stores nationally. I love the relaxing office atmosphere and helpful friendly colleagues at Resolution, and that's from a Yorkshireman!

retail interiors team

Laura Burnside

Creative Designer

I have a great passion for creating spaces that prove design has the power to inspire and improve experiences. I take an honest approach in unlocking brands, helping to realise their true potential. My belief is that truly great design is forged from close customer relationships, trust and a shared truth.

retail interiors team

Dan Shepherd

Project Manager

On joining Resolution I cut my retail interiors teeth working with Musgraves (which was great experience) and have since enjoyed diversifying through a variety of accounts. Now considered a highly trained and experienced Project Manager, delivering new and refreshed stores of all shapes and sizes for our customers.

retail interiors team

Chris Glenister

Technical Designer

I enjoy working out how designs will work & fit together practically by using different drawing packages & manufacturing drawings. I continue to develop skills with new technologies such as our Faro 3D scanner for surveys and creating 3D models (in Revit software). Having spent 6 months on a 'free transfer' with Virgin Media – I gained bags of insight and experience there too.

retail interiors team

Neil Lawrence

Senior Project Manager

I am proud to be the longest serving member of the Resolution Interiors team. Affectionately referred to as ‘’Mr Grumpy’’ because I'm usually digging into the detail. As a Senior Project Manager, I'm responsible for delivering many of our more bespoke and challenging projects. I love the variety this provides.

retail interiors team

David Frowde

Technical Designer

I’m often travelling the length and breadth of the country, surveying various sites and spaces... I’ve really enjoyed heading up our 3D scanning service, Faro, of which we now have considerable experience. As such we are creating real efficiencies and benefits such as superior accuracy and as a foundation to REVIT.

Ben Thorpe

Project Manager

I’ve worked in the construction industry covering various roles and sectors including retail, commercial, residential and public all leading to my current position as a PM on the Screwfix account for Res. Now back in retail it’s good to bring that wider experience to the table to benefit the delivery of projects for our clients.

Tom Maunder

Technical Designer

I deal mainly with the design of new and existing Screwfix stores. From the initial feasibility designs and surveying through to full technical drawings packages. Coming from an architectural design background I am really enjoying the fast paced aspect of the work, ensuring the clients’ needs and timescales are always met.

retail interiors team

Lucia Otero

Technical Designer

At the beginning of my adventure travelling from my home country, Spain, I have been lucky enough to start my journey with a really friendly team at Res. I am a part of the technical drawing team, developing projects in CAD and REVIT. The great atmosphere here makes it such a brilliant place to work!

retail interiors team

Natascha Hague

Senior Project Coordinator

While I’ve accomplished a variety of projects at Resolution, my speciality is within the grocery and convenience sectors, dedicated to The Midcounties Cooperative and Bookers group accounts. Complete store programmes to unitary orders; making sure we stay fully in tune; coordinating on site works; and supporting Account Director Mike Smart all the way through to project completion…..and beyond.

retail interiors team

Jemma Watkins

Project Coordinator

From special projects roll out programmes to local commercial projects to fast turn-around pop-up stores, I pride myself on my initiative and my resourceful nature. I provide support to the Account Director for Screwfix special projects alongside the Project Managers to ensure the smooth running of this account and extensive projects.

Georgia Beattie

Project Coordinator

I’m a project coordinator for the new business team, therefore every day is different!
I work on many various projects - some big, some small. I love the excitement of being in this team and developing new business opportunities. It’s great to be involved with clients, building new relationships and working on bespoke projects!

retail interiors team

Bee McVeigh

Project Coordinator

I spend my days working on the Screwfix account, specifically working on special projects which may include refreshing, refitting or enlarging existing stores. I enjoy how varied and challenging my role can be, and love contributing to the successful team of Project Managers and Project Coordinators.

retail interiors team

Evie Blue

Project Coordinator

A dedicated and highly committed member of the Resolution team, I’m always looking to do my very upmost for our customers. Despite my young years, I’ve accrued great project delivery experience through helping realise the fast paced new stores programme for Screwfix. I thrive on showing just how capable I am to take on ever more responsibility.

retail interiors team

Chris Danforth

Warehouse Operative

Every day is jammed packed, receiving goods in, picking, packing & despatching as well as re-locating and managing warehouse stock. You'll often find me the other end of the country, making a special delivery or a collection for one of our many customers in and around the UK.

retail interiors team

Karen Greenstock

Accounts Assistant

Having been with Resolution since the earlier years I’ve witnessed the extraordinary growth, diversification and evolution of services whilst underpinning the impact upon our financial & accounts management. I have responsibility of ensuring contractors & suppliers are all paid on time, invoices processed correctly, and keeping the financial wheels turning.

retail interiors team

Becky Jarman

Project Coordinator

Since joining, I’ve been lucky enough to work with a number of our key customers representing a diverse segment of retail. From sports apparel to technology provider to high end paint manufacturer & retailer – I’m really enjoying now supporting overseas projects in Germany as well. No two days are ever the same - and it is certainly never slow paced!

retail interiors team

Dominic Fallows

Project Coordinator

I started out working in accounts assisting the team with their day to day demands whilst also on Virgin Media projects as a Project Coordinator. I'm now enjoying supporting an exciting International retailer who is reasonably new to the UK. I still love the ethos and culture at RI and I'm looking forward to the future and what it may bring.

Gina Harvey

Accounts Assistant

I am lucky enough to work with most people here at Res as I process all the sales invoices and handle the Project Managers expenses and credit card reconciliations. I also provide support for the Project Coordinators and help cover their workload when they are on leave. With Resolution’s support I’ve relished the opportunity to embark on formal accountancy training

retail interiors team

Mark Tuck

Project Coordinator

Having gained valuable experience within our industry, whilst clocking up many Res projects as a Project Coordinator and a Project Manager, I am now responsible for managing the stock control system and maintaining stock levels. Working closely with the warehouse and projects team across all of our key customers to ensure order fulfilment.

retail interiors team

Lydie Coles

Project Coordinator

Having joined as a Project Coordinator within the Screwfix team, I provide essential support to our Project Managers assisting in the running and delivering of new stores. While I'm also the resident French translator for the team - be it holiday negotiations or European projects. I love the fast paced environment and I very much enjoy the challenges that each new project brings.

Samantha Hunnybun

Project Coordinator

A tenacious Project Coordinator for the Screwfix UK team, having joined the business over a year ago initially for the Screwfix Germany team. The culture at Resolution Interiors is like no other, the sheer energy, fuelled by a fair few cups of tea! It’s a pleasure to come to work in a forward thinking organisation with client satisfaction the aim of the game.

retail interiors team

Ted Wolfe

Warehouse Operative

I'm part of the warehousing team responsible for the well-being of all stock, in/out deliveries, co-ordination, packaging & quality checks. We are always flat out as a team, juggling space to meet the demands of our fast moving business. As a long standing member of the team to this day I still enjoy great working relationships most.

retail interiors team

George Hillier

Warehouse Operative

I work in our sizable RI warehouse, co-ordinating deliveries of fixtures, fittings, point of sale etc. Both in-bound & out-bound stock handling, driving (very carefully) our trusty fork lift, and sometimes making deliveries when we get crazy-busy, it's all in a day's work. All while working just around the corner from my favourite footy team, Yeovil Town supporter through and through!

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Victoria Hodder

Front of House Coordinator

Working on the reception desk, I ensure that all of our visitors feel very at home (I make a mean cup of tea!). On the other side of the desk, I can also be found supporting the Marketing team as well as booking flights, hotels, car hire etc. for our ever moving Project Coordinators and Managers.

Zoe North

Project Coordinator

I’m a Project Coordinator at Res and you will find me immersed in the vast and hugely exciting world of Virgin Holidays. I am currently supporting the account lead and coordinating my Project Manager and the projects themselves. I love the diversity that comes from working at Resolution, as well as the people.