Can retail take inspiration from leisure & tourism, when it comes to customer experience?

Retail Outlet 18, visits the home of English Gin, for a cocktail master class, gin tasting and distillery tour.

Enjoy a behind-the-scenes look into how Hayman’s make True English Gin while exploring the history of  English Gin cocktails through the centuries, from classic serves to contemporary creations.

Looking to explore notions of provenance, education, styling, authenticity and collecting unique experiences – over the perfect G&T or should we say H&T.

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A demonstration of three Hayman’s Gin cocktails, followed by your opportunity to get behind the bar and make them, then enjoy them on the other side of the bar

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A guided tour of the working distillery, and how Hayman’s make their range of True English Gins

Retail Outlet

A tutored tasting of Hayman’s range of True English Gins, with instruction on how to make the perfect G&T, including an H&T for each guest

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Poured alongside canapés & bowl food, created to complement the drinks

Participants

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Paul Bissell

Operations Director

Resolution Interiors

Retail Outlet

Andy Lovell

Managing Director

Resolution Interiors

Creative Director | Resolution Interiors

Sammi Burden

Creative Director

Resolution Interiors

Retail Outlet. Speakers. Mark Masters

Mark Masters

Managing Director

IDG

Retail Outlet

Pip Saunders

Marketing Manager

Resolution Interiors

Charlotte Byrne

New Business Manager

Resolution Interiors

Resources

Creativity Is The Key

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Traditionally, creativity sat as part of a division within a company. Today, being creative has to be part of a mindset of an entire business and encourages the ability to…

The Research Process

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When it comes to design, first you must do your research. Sammi Burden, our Creative Director, places emphasis on analysis and strategy that provides structure and thinking for the future. 
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Revit As The Ultimate Design Communication Tool

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The core benefit of Revit as a visual tool is to help shape spaces and to guide design decisions at every stage of a project.
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One Size Can’t Fit All. Or Can It?

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Whilst we all acknowledge that one size cannot fit everyone and is now a slightly clichéd term, there is still room for rigid process with a flexible mindset.

Retail Outlet

Curate Knowledge

Retail Outlet is a space for retail brands, and suppliers of the industry, to share how the landscape is evolving. Driving insight from different areas of the retail spectrum, from technology, to lighting, to build, to brand, let’s share the perspectives of others. Companies you may not have heard of, brands you will be familiar with, from different commercial walks of life all with a shared intention to create better experiences for others.

It is the opportunity to bring people together and share what is important to them and what we all need to be aware of. We will document and share with you.

Welcome to Retail Outlet.