Client Leek United Building Society
Duration 7 months, construction 6 weeks
A collaboration between Resolution Interiors and Field, as a team we worked on this project from design to handover. This was a 6 week transformation for their Derby Street flagship store.
The new look branch features several zones where customers can undertake traditional counter transactions, browse products and services, and enjoy relaxed and comfortable conversations in formal and informal meeting spaces. The modern surroundings incorporate an innovative community area for seminars and educational events as well as digital screens and video conferencing facilities.
The space, is welcoming, colourful and professional, with high quality finishes throughout the store to ensure customers and employees alike can enjoy the space for years to come. We took current Covid-19 restrictions into consideration and delivered a space that feels safe and friendly for all to use.
How we made the space work
The space had to meet a wide range of customer needs, encouraging visitors to engage in a way that suits them with team members on hand to answer any questions. The Society continues to offer a wide range of savings products and mortgage advice, with the space lending itself to host events alongside Society partners that offer pension, long-term investment advice, life protection and home insurance.
The dedicated community zone was designed to provide a platform for their charitable and affinity partners to get involved and help to enhance their relationships with both members and the surrounding community. This is an innovative and flexible addition within the space, and it is intended to be used in a number of different ways, from coffee mornings, educational talks or community events.