St Albans Cathedral

Our client asked us to design the interiors for a new gift shop and welcome desk to be sat within the Cathedrals Welcome Center.

Located in the heart of the city of St Albans, only 20 miles from the centre of London, is this magnificent Cathedral steeped in history. Heritage renovations started back in 2016 to undergo the mammoth task of re-fitting the existing welcome centre as well as building an extension to enable the story of the Cathedral to be told in a more beautiful and interesting way.

Sophisticated materials are used to sympathetically connect the main Grade I listed and Scheduled Ancient Monuments Cathedral together with the new Welcome Center.

Cragg Management invited us to tender, calling upon our considerable experience within the retail and leisure sectors. Following which we were commissioned by St Albans Cathedral to design the visitor entrance and retail experience, which together formulate the Cathedral’s new Welcome Centre.

We designed and manufactured all of the wall bays, fixtures and fittings within the gift shop and incorporated the new welcome area features. The design solution was inspired by the intricate, original architectural features as well as the new extension. Sophisticated shaping and materials are used to sympathetically connect the main Grade I listed and Scheduled Ancient Monuments Cathedral together with the new extension. We designed and fit out the spaces with flexibility in mind, so that St Albans Cathedral can use them in a variety of ways to respond to changing visitor needs as well as accommodating seasonal displays.

Working closely with Cragg Management, we were able to flex our critical path to fit more seamlessly with the build contractor’s timeline. While the main build programme suffered some set-backs, we were able to change the programme around to create efficiencies and better align with the ongoing main contracting works.